Customer support anytime, anywhere.

Our in-store and wireless customer support teams are here to help. What kind of information are you looking for?

Even if we have to be apart we can still be in touch
To make connecting easier our online store is now offering free 2-day shipping. As always, never pay an activation fee. Plus through July we are waiving data overages to help keep people connected.
Our Priority is keeping Customers connected
To keep you connected during the COVID-19 crisis, U.S. Cellular® is waiving data overage charges until July 31st, no matter what plan you’re on.

TOP FAQ's

View all top FAQs

Talk to a Sales Associate at Your Convenience

We understand it may not be convenient for you to visit your local store during this time. So just tell us a good time to talk, and an experienced U.S. Cellular® Sales Associate from our Virtual Store will call you to help with your wireless phone needs.
Schedule an Appointment for the Virtual Store

Use My Account for fast customer support.

From My Account, you can pay your bill, get password support, see tips on reading your bill, check your minutes and data usage and more.
Go to My Account

Phones & Devices Support

Search for information related to your device.

Or explore these resources:

New Phone Activation Help
Call 800-766-9811

Business & Government Customers: call 866-616-5591


Activation calls must be made from a phone other than the device you’ve purchased.