Rural Call Completion

U.S. Cellular is committed to addressing Rural Call Completion problems. If, in association with our service, you experience any of the following after initiating a call:

  • "Dead air" for 10 seconds or more.
  • Continual ringing with no answer.
  • A recording such as, 'the number you have dialed is not in service' when you are sure that you've correctly dialed the number and the called phone is working.

Please leave a message at: 1-866-336-8722

Or send an e-mail to:

Please be prepared to share the following:

  1. The date and time the call(s) were attempted.
  2. The calling and called telephone numbers.