Trade-In your Phone or Tablet FAQs

Your old phone may still hold value. Trade it in and apply any value to a new phone. There are two ways to get rewarded when you trade in:
- You can get a credit on your UScellular^® account for an old phone.
- You can fulfill a new phone promotional requirement.
A few simple steps online will get you started towards account credit. Or visit us in-store to get an appraisal of your phone's value, which you can use that day. You can use the value toward a new phone, accessories or to lower your bill.
You have options. Choose the trade-in process that works best for you. Trade-in at a UScellular store or use our online trade-in process.
- In-store, we’ll calculate an estimated value of your phone and complete the trade in process on-site.
- When you choose our online option, we’ll calculate the value of your phone and send you a prepaid shipping kit with detailed instructions at $0 cost to you.

When you visit a UScellular store, we’ll calculate an estimated value of your phone, and we’ll help you complete the trade-in process on-site.

When using our online trade-in process, you'll enter some info about your phone and we’ll calculate the estimated value. We'll then send you a prepaid shipping kit with detailed instructions for phone shipment at $0 cost to you. Hyla, a UScellular Trade-In Program partner, will verify the model, assess the condition of the phone and determine your final trade-in value. In the unlikely event of a discrepancy, you’ll be notified by email of the updated trade-in value that will be applied to your bill.
When you visit a UScellular store, we’ll calculate an estimated value of your phone and you can use that value instantly.

When using our online trade-in process, we’ll calculate the estimated value of your phone and you'll need to mail in your phone before receiving it. We'll send you a prepaid shipping kit with detailed instructions at $0 cost to you. Once we get your mailed phone, it usually takes 2-3 billing cycles for the trade-in value to appear as a credit on your bill. If you are still waiting for your credit or have any questions, we're here for you. Contact us anytime.

Phone Or Tablet Trade-In