Phone Or Tablet Trade-In

Preparing your Phone for Trade-in

• Is there anything I need to do to my device before mailing it in? +

  • For instructions on transferring phone content (texts, pictures, contacts, apps, etc. ) from one device to another, try our Transfer Data app.
  Unlock any devices being returned or traded-in by removing the passcode.
  1. To disable passcode on Android devices, please refer to our Device Tutorials for your specific device.
  2. For Apple devices, you should also disable "Find my iPhone/Find my iPad". View  instructions.
  • If you've installed any apps, be prepared to reinstall them on your new device.
    Note:  UScellular is not responsible for charges related to application installation.
• Do I need to send in the battery charger? +

  No, please send the device only without any additional accessories originally been included with it.
• Is there a deadline to mail in my device once the process has started? +

  Yes. The package must be postmarked within 30 days of the appraisal date to maintain the appraisal value quoted during the store transaction.
• Can multiple devices be traded in during the same transaction? +

  Yes. Up to 5 devices may be processed during the same transaction.
• Will I be able to get my device back if I change my mind? +

  No. Once you've mailed in your device to the Trade-In program, it won't be returned. That's why transferring any personal data to a new device and deleting everything from the device you are trading in is so important.