FAQs

Prorated or partial charges can appear on your bill if you add or change services in the middle of a billing cycle. Proration can occur on the bill following service suspension or addition of features. Additionally, at U.S. Cellular®, your monthly service charges are billed one month in advance. For example, if your bill date is the 16th, your January 16th bill would reflect monthly service charges that cover January 16th through February 15th. Please check "How To Read Your Bill" for additional billing information.

U.S. Cellular's plans are designed to give you the data you want at a price that fits your budget. Review and make changes to your plan at anytime online by logging in to My Account. Or, view our latest plans.

With U.S. Cellular, you get national coverage. Data usage while roaming is billed the same as data usage while in-network.

U.S. Cellular helps you track your data usage by automatically sending you text alerts when you've reached 75% and 100% of your data plan limit. Log in to My Account to view your data usage.

You may be able to use your phone when traveling internationally. Making outgoing calls from other countries is available with all plans. Roaming internationally is currently unavailable for customers on Prepaid plans. Learn more about international services.

Browse our online tutorials or find an in-store workshop near you for hands-on training.

With U.S. Cellular, you get national coverage because that's what you deserve. View our coverage map for additional details.

Log in to My Account, call Customer Service (1-888-944-9400) or visit your nearest store to find out when you're eligible for an upgrade.