Know Before You Go

Did you know? We offer multiple payment options to allow you to be in control of how and when your bill is paid.

Our customers who receive a monthly bill can use any of these options:

• My Account
• One time online payment
• Dial #PAY (#729) or 877-890-8722 from your U.S. Cellular phone
• Mail your payment to: U.S. Cellular, Dept 0205, Palatine, IL 60055-0205

Our Prepaid customers have these options available:

• Prepaid My Account
• Dial #ADD (#233) or 877-760-1840 from your U.S. Cellular phone

Make sure to have:

• The account number
• Form of payment and payment amount
• A valid, government-issued photo ID

  A valid photo ID is a government- or state-issued ID that is not expired and that has a clearly distinguishable photo. Including (but not limited to): driver's license, state issued identification card, passport, military ID, Personal Identity Verification (PIV), federally recognized tribal ID.

  , such as a driver's license or passport, if visiting a store
• Your account PIN, if calling Customer Care

Ready to visit a store? Find the one nearest you >

Smart Tip: Some stores will even let you schedule an appointment ahead of time.

Related Topics:

• Questions On My Phone Bill
• How To Read My Phone Bill
• Understand Prorated Charges
• About U.S. Cellular Promotional Credits