Business and Government Customers:
please call 1-866-616-5591
Please have available the phone number you are activating and PIN. If you do not know your PIN, a customer service representative can provide that to you when prompted.
For your protection, your wireless device cannot be activated until you call U.S. Cellular from a phone other than the device you’ve purchased. Our automated service will quickly activate your device and a customer service representative can be accessed to answer any questions.
That’s why we offer the 15-Day Excellence Guarantee. If you find we’re not right for you, simply return or exchange your phone within 15 days and pay only for the service used plus a small $35 restocking fee. No Early Termination Fee will apply. Learn more about our 15-Day Excellence Guarantee.
IMPORTANT: If you purchased your device on an Equipment Installment Plan (EIP), it is very important to complete the activation process within 20 days of purchase. After that time period, we will automatically activate your device if you are a new customer. If you’re an existing customer, we will automatically disconnect your old device and activate your new one after that time.
By activating your device, you agree to be bound by the U.S. Cellular Terms and Conditions of Agreement.