1-YEAR Manufacturer WARRANTY
All devices are supported with a one-year original equipment manufacturer's (OEM) warranty covering manufacturing and electrical defects. Devices in good physical condition (no scratches, cracks, liquid damage, or other physical damage) may be eligible for repair or a replacement within one year.
Separately, U.S. Cellular also offers an Advance Exchange service on some devices to expedite the warranty exchange process, all for a simple exchange fee of $50. To qualify, you must have a warrantable issue and your device must be in good physical condition. Apple devices, excluding those purchased as a U.S. Cellular Certified Pre-Owned device, are not eligible for the Advance Exchange program and must be processed directly via Apple support. All U.S. Cellular Certified Pre-Owned devices, regardless of manufacturer, are eligible for the Advance Exchange program within 90 days of purchase. Please visit your local U.S. Cellular store, click Chat Now, or call Customer Service at 1-888-944-9400 to learn more.
Contact Original Equipment Manufacturer (OEM):