Asurion
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Required items to make a Device Protection claim with Asurion

  • Your UScellular® wireless number
  • Credit card for deductible or service fee
  • Your device make and model
  • Cause and date of loss or damage

You must file the claim within 90 days of the incident.

File Your Claim Online

File Your Claim by Phone

Call 888-864-0428

Tips for Advanced plans with AppleCare Services

Whether you're in need of help or repair, you can get expert assistance directly from Apple.

  • Step
    Online
    Answer a few questions and you'll be presented with options to help resolve your issue.
  • Step
    By Phone
    Call 800-275-2273 (800-APLCARE) to speak directly to an AppleCare advisor.
  • Step
    In Person
    Find an Apple store or Apple authorized service provider near you.

A service fee/deductible applies. Cracked screen repair is for eligible smartphones and plans visit asurion.com/claims/uscellular to view eligible devices.

Track your claim

View information, download forms and shipping labels, track your replacement device and verify its return.