Submit a device claim.

Whether your phone or tablet has been lost, stolen or damaged, U.S. Cellular® makes getting a replacement simple.

Don’t forget: you can remotely protect a missing device through Pocket Geek®.

How to make a Device Protection+ claim.

  • Before you start, you’ll need:

  • Your U.S. Cellular wireless number

  • Your device make and model

  • Cause and date of loss or damage

File Your Claim Online or call 800-480-0167

Track your claim.

View information, download forms and shipping labels, track your replacement device and verify its return.
Check in on your claim

Restore Your Data

  1. Step 1
    Download the U.S. Cellular Protect powered by Pocket Geek® app on the new device.
  2. Step 2
    Select the shield icon in the navigation bar and tap secure backup.
  3. Step 3
    Choose “Restore” and follow the on-screen instructions.