Updating Your Device Software
To get the most out of your devices we recommend that you keep them up-to-date with the latest software.
Select the Brand of your Device:
Alcatel
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade
From settings menu, select "About phone” then select "System updates” then select "check for updates". If an update is available, follow on screen prompts
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade
From the Settings menu, select “Advanced.” Then select “System Update.” If an update is available, follow on-screen prompts to install.
LG
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade
From settings menu, select “Update Center” then select “Software Update” then select “ If an update is available, follow on screen prompts
Motorola
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade
From settings menu, select “System” then select “System Updates”. If an update is available, follow on screen prompts
NETGEAR
Requirements:
Your NETGEAR Orbi 4G LTE Router (LBR20) must be connected to the internet in order to download this update.
Use the link below to download step-by-step instructions (PDF: 320KB) on how to install this update.
Nuu Mobile
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade
From settings menu, select “System” then select “System Update” then select “Check for Update”. If an update is available, follow on screen prompts
Samsung
Requirements:
Your device has to be connected to Wi-Fi to download the upgrade
You have two upgrade options:
- Method 1: From the Settings menu, select “Software Updates” Then select “Download and Install.” If an update is available, follow on screen prompts
- Method 2: Download Samsung Kies on your computer. Connect your device to the computer using a USB cable and open Kies.