Know Before You Go

About U.S. Cellular Promotional Credits

Promotional credits appear on your bill every month and are given when select devices, plans or features are purchased.
  • Promotional credits post to your account within 90 days of activation (up to 3 billing cycles).
  • Look for your credit(s) to appear on pg. 3 of your bill under “Credits and Adjustments.”
  • Promotional credits apply only to select devices, plans and features, so please do not make any changes to your account without first speaking to an Associate. Otherwise, account changes could jeopardize your eligibility for expected credit(s).

Please visit your nearest U.S. Cellular location, or call us at 1-888-944-9400.

Smart Tip: Some stores will even let you schedule an appointment ahead of time.

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