- You can review international service plans and pricing, as well as the countries and regions where our services are available and check your device to see if it is compatible with global travel.
- You must have completed 3 months of continuous service and your account must be in good standing to add an international service plan.
Before You Travel:
- Contact us to add the international plan and help you set up your phone.
- Consult the Device Tutorials to update your phone's network system select to "Automatic" or "Home Only."
- Consult the Device Tutorials to update your phone's network mode to "Global" or "GSM."
- Add the UScellular® International Customer Care number to your contacts 865-777-8484.
When Traveling:
- Power cycle your phone after entering the country to ensure your phone registers properly.
- When possible, connect to a secured Wi-Fi network to save on data usage.
- You may receive an SMS message to inform you that the international service is available.
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You will receive (free) usage notifications:
- If usage exceeds thresholds within a given day or month depending on your plan.
- Based on calendar month usage; notifications are not tied to billing cycles. For example, if you go abroad on the 29th of the month, usage will be measured until the end of the month and reset on the first of the following month.
How to Dial When Traveling Internationally:
Calling the U.S. while traveling internationally:
- Dial Plus Sign (+), then 1, then the ten-digit U.S. number.
- To enter the plus sign (+), press and hold “0” on the keypad until the “+” appears on your screen.
Calling a U.S. based mobile number of someone who may be traveling internationally with you:
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Dial Plus Sign (+), then 1, then the ten-digit U.S. number.
- A mobile phone always keeps its country code and area code no matter where it is. For example, a customer is traveling internationally with a friend and the friend’s mobile phone number is 309-555-1426. To call your friend while in the foreign country dial +1-309-555-1426.
Making a local call while traveling internationally:
- Dial Plus Sign (+), then Country Code, then Local Number with Area Code (if applicable).
Calling other countries while traveling internationally:
- Dial Plus Sign (+), then Country Code, then international number.
Calling UScellular Customer Care while traveling internationally:
- Dial Plus Sign (+), then 1, then the ten-digit U.S. number.
- Example: +1-865-777-8484.
Upon Return to the U.S.:
- Consult the Device Tutorials to switch your phone's network mode back to LTE/CDMA.