This section highlights the total balance for the account. This includes current charges and past due charges, if applicable.
This is the total of your charges for your most recent billing cycle. Monthly service charges can include the price for your service plan, installment plan and Device Protection+. Changes made during your last billing cycle may result in prorated charges and/or fees. Usage charges can include prices for domestic or international roaming and data overages.
This is the remaining amount owed for the previous billing cycle(s). Previous Balance refers to the Total Amount Due still owed on your last bill. Payments Received shows any payments made between your previous and current billing cycle. Credits and Adjustments to Previous Balance includes any credits or billing adjustments we made between your last and current bills.
Data Usage graphs will appear (up to 10 lines or 3 Shared Connect plans) for each bucket on the account. Each graph is labeled with the corresponding specific phone number (MDN) data allotment and plan name for easy reference
This is the date that your bill is generated. Please note that any account changes on or after this date will not be reflected until your next bill.
The graph compares your Current Charge balance with those of your last two bills. This allows you to quickly check for any changes in your bill from one month to the next.
If you wish to mail in a payment, please detach this section, fill in the amount being paid, and mail to the address indicated. You may also go to My Account or download the My Account app to sign up for paperless billing and Auto Pay at any time.
Includes items purchased when signing up for service.
What you owe from previous bills that haven't yet been paid, including late charges.
For Total Plans, this reflects the base 2GB plan rate for all lines.
For Total Plans, this reflects incremental charges for additional data over the base plan pricing of 2GB. May include retail installment charges, other device purchases and Device Protection+. Total Plans do no incur any Roaming Charges or Data Charges.
Your discount for Autopay/Paperless Billing and any promotional pricing.
This tear-off slip ensures your account is properly credited. Simply return it with your payment in the provided envelope by due date noted.
On the reverse side of the remittance form, you can notify us of a change in your mailing address. Please allow two billing cycles for the change to take effect.
This section is included on accounts with more than one device. Review this section for a summary of payments and account level charges, such as plans and data services that are shared by multiple lines of service.Learn more about partial or prorated charges
This section is included on accounts with more than one device. Review this section for a breakdown of charges for each line of service.
There will be a section for each line of service summarizing the monthly charges (including proration when services have been added or changed), installments, usage, overage charges, taxes, and other charges or credits (these include one-time charges for device, accessory, Accessory Installment Payments and App purchases, labor and shipping charges).Learn more about partial or prorated charges
If you have detailed billing, your bill may include sections that outline the calls (voice), texts and picture/video messaging usage for each line of service. Each call or message made or received is detailed by date, time, duration, type, to/from number and charge.