Protect your device and everything on it.
Device Protection+ is more than just device insurance. When the unexpected happens, Device Protection+ covers your phone—and all the personal information you store on it—from damage, loss or theft. Plus, get technical support at your fingertips.
Buying or upgrading to a new device?
Choose your phone and plan, then add Device Protection+ during checkout.
Adding Device Protection+ to a device you already have?
Submit a claim.
Once your claim is approved, if a replacement is issued, your device will be replaced with a reconditioned model of like kind and quality. In the event that a reconditioned one is not available, we will replace it with a new model of like kind and quality. Device color may vary depending on availability. Service Fees/Deductibles can be paid by credit card, debit card, eCheck or Check on Delivery (C.O.D.). A $17 charge will apply if you choose to pay by C.O.D. Just visit mywirelessclaim.com to determine the service fee/deductible for your device.
You must download and register to have access to the features of the U.S. Cellular® Protect powered by Pocket Geek® app. Availability and features may vary by device, operating system, or plan. Data charges may apply. During registration, you will be provided the End User Licensing Agreement, which includes your rights for the product and the product's terms of use. Pocket Geek®, Assurant®, Geek Tips® and Pocket Geek® icons are service marks of Assurant, Inc. registered in the U.S. and other countries; Geek Tools℠ is a service mark of Assurant, Inc. The U.S. Cellular® Protect powered by Pocket Geek® app is not an insurance product or a service contract, and is part of the Device Protection+ program.
Enrollment in Device Protection+ must be done within 30 days of device activation. Enrollment in Device Protection+ Advanced for iPhone and iPad can only be done at authorized U.S. Cellular locations. If you do not enroll at the moment you purchase your new iPhone or iPad, you'll be able to enroll once your iPhone or iPad passes a Visual Mechanical Inspection. Customers enrolling other eligible devices can enroll in Device Protection+ at point-of-sale or by dialing 611 from their U.S. Cellular device. If dialing 611, a representative will place a call to your device to validate service; you'll be able to enroll in the program once you answer this call.
Not all devices sold by U.S. Cellular are eligible for Device Protection+.
iPhone and iPad customers enrolling in Device Protection+ Advanced: Your new iPhone or iPad is eligible for AppleCare Services during the first 24 months from the date you purchase the device from U.S. Cellular and enroll in Device Protection+ Advanced, and as long as your Device Protection+ Advanced coverage remains uninterrupted (maximum of 2 accidental damage claims applies under AppleCare Services). Once your iPhone or iPad is no longer eligible for AppleCare Services, our obligations to you under the Service Contract will be provided by another authorized provider.
Device Protection+ is security and support.
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Step
Accidental damage*
Enjoy device replacement when accidents happen — whether it's a spill, drop or cracked screen. -
Step
Loss & Theft*
Get reconnected quickly if your device becomes lost or stolen. -
Step
Breakdown**
Take care of malfunctions after the manufacturer's warranty expires. -
Step
Tech Support+
Solve technical issues quickly with knowledgeable techs just a tap or call away.
*A service fee/deductible applies Important Product Information
Once your claim is approved, if a replacement is issued, your device will be replaced with a reconditioned model of like kind and quality. In the event that a reconditioned one is not available, we will replace it with a new model of like kind and quality. Device color may vary depending on availability. Service Fees/Deductibles can be paid by credit card, debit card, eCheck or Check on Delivery (C.O.D.). A $17 charge will apply if you choose to pay by C.O.D. Just visit mywirelessclaim.com to determine the service fee/deductible for your device.
You must download and register to have access to the features of the U.S. Cellular® Protect powered by Pocket Geek® app. Availability and features may vary by device, operating system, or plan. Data charges may apply. During registration, you will be provided the End User Licensing Agreement, which includes your rights for the product and the product's terms of use. Pocket Geek®, Assurant®, Geek Tips® and Pocket Geek® icons are service marks of Assurant, Inc. registered in the U.S. and other countries; Geek Tools℠ is a service mark of Assurant, Inc. The U.S. Cellular® Protect powered by Pocket Geek® app is not an insurance product or a service contract, and is part of the Device Protection+ program.
Enrollment in Device Protection+ must be done within 30 days of device activation. Enrollment in Device Protection+ Advanced for iPhone and iPad can only be done at authorized U.S. Cellular locations. If you do not enroll at the moment you purchase your new iPhone or iPad, you'll be able to enroll once your iPhone or iPad passes a Visual Mechanical Inspection. Customers enrolling other eligible devices can enroll in Device Protection+ at point-of-sale or by dialing 611 from their U.S. Cellular device. If dialing 611, a representative will place a call to your device to validate service; you'll be able to enroll in the program once you answer this call.
Not all devices sold by U.S. Cellular are eligible for Device Protection+.
iPhone and iPad customers enrolling in Device Protection+ Advanced: Your new iPhone or iPad is eligible for AppleCare Services during the first 24 months from the date you purchase the device from U.S. Cellular and enroll in Device Protection+ Advanced, and as long as your Device Protection+ Advanced coverage remains uninterrupted (maximum of 2 accidental damage claims applies under AppleCare Services). Once your iPhone or iPad is no longer eligible for AppleCare Services, our obligations to you under the Service Contract will be provided by another authorized provider.
**A service fee/deductible applies Important Product Information
Once your claim is approved, if a replacement is issued, your device will be replaced with a reconditioned model of like kind and quality. In the event that a reconditioned one is not available, we will replace it with a new model of like kind and quality. Device color may vary depending on availability. Service Fees/Deductibles can be paid by credit card, debit card, eCheck or Check on Delivery (C.O.D.). A $17 charge will apply if you choose to pay by C.O.D. Just visit mywirelessclaim.com to determine the service fee/deductible for your device.
You must download and register to have access to the features of the U.S. Cellular® Protect powered by Pocket Geek® app. Availability and features may vary by device, operating system, or plan. Data charges may apply. During registration, you will be provided the End User Licensing Agreement, which includes your rights for the product and the product's terms of use. Pocket Geek®, Assurant®, Geek Tips® and Pocket Geek® icons are service marks of Assurant, Inc. registered in the U.S. and other countries; Geek Tools℠ is a service mark of Assurant, Inc. The U.S. Cellular® Protect powered by Pocket Geek® app is not an insurance product or a service contract, and is part of the Device Protection+ program.
Enrollment in Device Protection+ must be done within 30 days of device activation. Enrollment in Device Protection+ Advanced for iPhone and iPad can only be done at authorized U.S. Cellular locations. If you do not enroll at the moment you purchase your new iPhone or iPad, you'll be able to enroll once your iPhone or iPad passes a Visual Mechanical Inspection. Customers enrolling other eligible devices can enroll in Device Protection+ at point-of-sale or by dialing 611 from their U.S. Cellular device. If dialing 611, a representative will place a call to your device to validate service; you'll be able to enroll in the program once you answer this call.
Not all devices sold by U.S. Cellular are eligible for Device Protection+.
iPhone and iPad customers enrolling in Device Protection+ Advanced: Your new iPhone or iPad is eligible for AppleCare Services during the first 24 months from the date you purchase the device from U.S. Cellular and enroll in Device Protection+ Advanced, and as long as your Device Protection+ Advanced coverage remains uninterrupted (maximum of 2 accidental damage claims applies under AppleCare Services). Once your iPhone or iPad is no longer eligible for AppleCare Services, our obligations to you under the Service Contract will be provided by another authorized provider.
. Coverage begins after the manufacturer’s warranty expires. For Certified Pre-Owned devices, coverage begins upon enrollment.
Plus, get these additional features through the U.S. Cellular Protect app:
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Step
90-Day Credit Monitoring†
Register to receive credit alerts on suspicious activity for up to 90 days once your loss/theft claim is approved. -
Step
Secure Backup (up to 100GB)‡
Back up and restore up to 100GB of content you can't live without. -
Step
Locate, Alert, Lock & Wipe
Find your device if it's lost or stolen and remotely lock it, sound an alarm, or wipe all of your personal data. -
Step
Antivirus
Rely on business-grade software to safeguard your device and personal info from potential hackers and threats.
†With approved loss/theft claim in Advanced Plan
‡With Advanced Plan; Standard Plan includes 20GB
Explore device protection coverage by device type.
Iphone & iPad >Android Smartphones & Tablets >
Basic Devices >
Device Protection+
for iPhone & iPad
Advanced Plan – $11.99/mo. per device
Protect Your Device
- Apple-certified repair or replacement with Express Replacement Service
- Service at Apple Stores and Apple Authorized Service Providers
- Accidental Damage (drops, spills, cracks)
- Hardware Service (mechanical/electrical breakdown)*
- Loss
- Theft
- Next business day delivery of replacement devices included (when available)
- Service Fees/Deductibles
- Hardware Service**: $0
- Accidental Damage**:
- For iPhone:
- Screen Damage: $29
- All Other: $99
- For iPad: $49
- Loss/Theft: $100, $150 or $175 depending on device
- For Service Fee/Deductible information specific to your device, please visit mywirelessclaim.com
Secure Your Personal Information
- Secure Backup♱: 100GB
- Locate♱
- 90-Day Credit Monitoring§
Solve Technical Issues
- 24/7 priority access to Apple experts via chat or phone
- Tech Support+§♱
Optimize Device Performance
- Performance Monitoring & Troubleshooting♱
- Geek Tools℠♱
- Geek Tips®♱
Standard Plan – $9.99/mo per device
Protect Your Device
- Accidental Damage (drops, spills, cracks)
- Hardware Service (mechanical/electrical breakdown)*
- Loss
- Theft
- Next business day delivery of replacement devices included (when available)
- Service Fees/Deductibles
- $100, $150 or $175 depending on device
- For Service Fee/Deductible information specific to your device, please visit mywirelessclaim.com
Secure Your Personal Information
- Secure Backup♱: 20GB
- Locate♱
Optimize Device Performance
- Performance Monitoring & Troubleshooting♱
- Geek Tools℠♱
- Geek Tips®♱
Device Protection+
for AndroidTM Smartphone & Tablet
Advanced Plan – $11.99/mo. per device
Protect Your Device
- Accidental Damage (drops, spills, cracks)
- Hardware Service (mechanical/electrical breakdown)*
- Loss
- Theft
- Next business day delivery of replacement devices included (when available)
- Service Fees/Deductibles
- Accidental Damage/Hardware Service§ $50 or $99 depending on device
- Loss/Theft: $50, $100, $150 or $175 depending on device.
- For Service Fee/Deductible information specific to your device, please visit mywirelessclaim.com
Secure Your Personal Information
- 90-Day Credit Monitoring§
- Antivirus♱
- Locate, Alert, Lock & Wipe♱
Solve Technical Issues
- Tech Support+§♱
Optimize Device Performance
- Performance Monitoring & Troubleshooting♱
- Geek Tools℠♱
- Geek Tips®♱
Standard Plan – $9.99/mo per device
Protect Your Device
- Accidental Damage (drops, spills, cracks)
- Hardware Service (mechanical/electrical breakdown)*
- Loss
- Theft
- Next business day delivery of replacement devices included (when available)
- Service Fees/Deductibles
- $50, $100, $150 or $175 depending on device.
- For Service Fee/Deductible information specific to your device, please visit mywirelessclaim.com
Secure Your Personal Information
- Secure Backup♱: 20GB
- Antivirus♱
- Locate, Alert, Lock & Wipe♱
Optimize Device Performance
- Performance Monitoring & Troubleshooting♱
- Geek Tools℠♱
- Geek Tips®♱
*Hardware Service (mechanical/electrical breakdown) coverage, begins after the manufacturer's warranty expires. For Certified Pre-Owned (CPO) devices, hardware service (mechanical/electrical breakdown) coverage begins upon enrollment.
§These features are not insurance products or services contracts, and are part of the Device Protection+ program. To be eligible for the Credit Monitoring feature, customers must be 18 and older.
♱Features available in the U.S. Cellular® Protect powered by Pocket Geek® app.
Device Protection+
for Basic Phones & Other Connected Devices*
Standard Plan - $6.99/mo. Per device
Protect Your Device
- Accidental Damage (drops, spills, cracks)
- Hardware Service (mechanical/electrical breakdown)§
- Loss
- Theft
- Next business day delivery of replacement devices included (when available)
- Service Fees/Deductibles
- Accidental Damage/Hardware Service and Loss/Theft: $50, $100, $150 or $175 depending on device.
- For Service Fee/Deductible information specific to your device, please visit mywirelessclaim.com
*Hardware Service (mechanical/electrical breakdown) coverage, begins after the manufacturer's warranty expires. For Certified Pre-Owned (CPO) devices, hardware service (mechanical/electrical breakdown) coverage begins upon enrollment.
§These features are not insurance products or services contracts, and are part of the Device Protection+ program. To be eligible for the Credit Monitoring feature, customers must be 18 and older.
Get Protected Now
U.S. Cellular receives compensation for services performed in connection with this program. Enrollment is optional and is not required to purchase the device or obtain U.S. Cellular wireless service.
You must download and register to have access to the features of the U.S. Cellular® Protect powered by Pocket Geek® app. Availability and features may vary by device, operating system, or plan. Data charges may apply. During registration, you will be provided the End User Licensing Agreement, which includes your rights for the product and the product's terms of use. Pocket Geek®, Assurant®, Geek Tips®, and Pocket Geek® icons are service marks of Assurant, Inc. registered in the U.S. and other countries; Geek Tools℠ is a service mark of Assurant, Inc. The U.S. Cellular® Protect powered by Pocket Geek® app is not an insurance product or a service contract, and is part of the Device Protection+ program.
Causes of Loss Not Covered: Losses caused or resulting from abuse; misuse; fire; service performed by anyone not authorized by us; intentional damage; acts of God or recall. Refer to coverage forms for a full list of exclusions.
Term: Coverage starts at 12:01 a.m. on the date you enroll. This is a monthly renewable Program and must be paid on a monthly basis. If you don't pay the monthly Service Contract charge, Program coverage will terminate.
Device Protection+ covers the device, standard battery, standard charger and SIM (if applicable to your device). Accessories provided as part of your original device purchase are covered only in the event of the simultaneous damage, loss or theft of both the device and accessory. Tech Support+ is provided by Assurant.
Claim Limit: A maximum limit of $1,500 applies per covered loss.
Unrecovered Equipment Fees: Please remember that damaged or malfunctioning devices must be returned within 10 days of receiving your replacement device. If the broken device is not returned, you will be charged an unrecovered device/equipment fee of up to $1500. Devices that are returned after 10 days may be subject to late fees.
Cancellation: You may cancel your optional coverage at any time by contacting us at 1-888-944-9400. You will receive a prorated refund and/or credit, if any, of your unearned premium within the applicable time frame required by law.
Program Provider Information: Property insurance coverage is underwritten by American Bankers Insurance Company of Florida (NAIC 10111; Principal Address: 11222 Quail Roost Drive, Miami, FL 33157, 1-305-253-2244; Jurisdiction: Washington, D.C. and all states in the United States; Domicile: Florida). Coverage is provided under a Master Policy issued to U.S. Cellular. You will be the certificate holder on U.S. Cellular's Insurance Policy for Loss and Theft coverage benefits. The Service Contract Obligor is Federal Warranty Service Corporation in all states, except CA, where it is Sureway, Inc., and OK, where it is Assurant Service Protection, Inc. For CA customers, the California Department of Insurance consumer hotline is 1-800-927-4357. For MD customers, the Maryland Department of Insurance consumer hotline is 1-800-492-6116. Companies providing Device Protection+ all operate under the trade name Assurant. To request a sample of state-specific coverage documents prior to purchasing coverage, call 1-866-450-5185.
Administrator Information: Device Protection+ is administered by The Signal. The Signal CA license is OD79676, CA licensee's address and phone number are 676, E. Swedesford Rd., Ste. 300, Wayne, PA 19087, 1-610-341-1300.
Electronic Document Delivery: We are pleased to offer a greener approach to document delivery for your Device Protection+. Electronic document delivery allows you to receive and store your coverage documents and other important information immediately. It also reduces the amount of paper you receive in the mail, which helps protect our environment. Within 30 days of enrollment in Device Protection+, you may receive instructions on how to obtain your documents electronically.