Know Before You Go

Curbside Pickup

How to take advantage of Curbside Pickup at a local store

Did You Know? New and existing customers can purchase devices and accessories and pick them up curbside a local UScellular store. It’s as easy as 1-2-3!

Step 1: Call a local store to verify availability and make an appointment. View the time-saving tips below if you are bringing your own device, phone number, or plan to transfer any content to a new device.

Step 2: Work with an associate over the phone to complete your transaction and schedule a time for pick-up. You will recieve an appointment confirmation text with a link to check yourself in upon arrival.

Step 3: At your pick-up time, park at one of the designated spaces and either use the link in the SMS to check in or call the store, providing your unique confirmation number. An associate will come out to your car, verify your ID (and credit card used) and hand you your order and you will be on your way.

Use Curbside When:
  • You want to pick up your equipment at local store.
  • You want your equipment either same day or next day.

Be Prepared With These Time-Saving Tips:
  • Be prepared with the following information about the phone (Bring Your Own Device) and/or phone number (Port In) you want to bring from another carrier:
    • Account owner's full name
    • Carrier company's name
    • Account number with that provider
    • Password or PIN for the account with that provider
    • The phone number
  • Back-up any personal data stored on the devices (texts, pictures, contacts, apps, etc.).
  • Schedule a time to pick up your order.

Make sure to have:
  • A valid, government-issued photo ID, such as a driver's license or passport. A valid photo ID is a government- or state-issued ID that is not expired and that has a clearly distinguishable photo. Including (but not limited to): driver's license, state issued identification card, passport, military ID, Personal Identity Verification (PIV), federally recognized tribal ID.
  • Your UScellular account PIN.
  • The credit card or debit card used to make the payment on the order.

Good to know:
  • Curbside Service is available in select locations. Call ahead to verify availability.
  • When you arrive at the designated store, you will see signs directing you to the Curbside Pickup spots. The Curbside location will vary by store, but will be near the store entrance.
  • Once you are in a Pickup spot, you will need to check-in by using the link in your pick up appointment confirmation text.
  • The Sales Representative will meet you at your vehicle. At this time, you will be asked to provide a photo ID, show form of payment used, and sign any required paperwork (Credit Card Receipt).
  • Have the door of your vehicle unlocked or the trunk open, depending on where you prefer to have your items delivered.
  • You must pick up your order within 7 days or your order will be cancelled.

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