Know Before You Go

Did you know? You can save time by doing this over the phone. Just call Customer Care at 1-888-944-9400

• You must enroll in Device Protection+ within 30 days of your device activation
• Device must be in good working condition

  Devices are considered to be in good working condition when: the device functions as expected and no physical, cosmetic and/or liquid damage exists.

• You can enroll in Device Protection+ if you are the account owner, an authorized contact

  You may appoint one or more persons to manage your account ("Authorized Contacts"). These Authorized Contacts will be able to access and make changes to your account, including but not limited to; view information about the account, add and/or terminate lines of Service, purchase equipment, extend and/or renew the IT, make payments on the account, etc. You are responsible for any account changes and/or purchases made by any Authorized Contact. Authorized users could be:

  or have power of attorney on the account
• Learn more about the features and benefits of Device Protection+

• A valid, government-issued photo ID

  A valid photo ID is a government- or state-issued ID that is not expired and that has a clearly distinguishable photo. Including (but not limited to): driver's license, state issued identification card, passport, military ID, Personal Identity Verification (PIV), federally recognized tribal ID.

  , such as a driver's license or passport, if visiting a store
• The device, if visiting a store, for verification of it's condition and eligibility for enrollment
• Your U.S. Cellular account PIN, if completing this transaction over the phone
• Form of payment

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Smart Tip: Some stores will even let you schedule an appointment ahead of time.

Related Topics:

• Submit a Device Protection+ Claim
• Troubleshoot Phone Problems
• Upgrade My Phone