Rural Call Completion

U.S. Cellular is committed to addressing Rural Call Completion problems. If, in association with our service, you experience any of the following after initiating a call:

  • "Dead air" for 10 seconds or more.
  • Continual ringing with no answer.
  • A recording such as, 'the number you have dialed is not in service' when you are sure that you've correctly dialed the number and the called phone is working.
Please leave a message at: 866-336-8722 Or send an email to: rcc.report@uscellular.com Please be prepared to share the following:
  1. The date and time the call(s) were attempted.
  2. The calling and called telephone numbers.