Our Unlimited and Prepaid plans were designed to give you the flexibility you need. It all depends on the type of flexibility you are seeking:
The best value for your money, unlimited plans give you an unlimited supply of data. If you’re into gaming, streaming music or sharing lots of photos and videos, or if you’re on a family plan, unlimited plans are a great choice for you. View our Unlimited Plans to find the one that’s right for you.
For those who want the financial flexibility to go at your own pace with no contractual commitments, our Prepaid Plans are for you. Designed to provide great coverage at an affordable price, we have a variety of Prepaid Plans that fit your needs. View our Prepaid Plans to get started.
No. All our prepaid and postpaid plans are on your terms so you can cancel or change plans at any time.
However, if you have financed a phone with monthly payments, and you wish to end service with us prior to paying off your phone, you are required to pay the phone off in full before terminating service.
We want to make it easy for you to keep tabs on your data usage, that’s why every device is set to receive automatic text alerts from U.S. Cellular when you've reached 75% and 100% of your data plan limit.
Want to see how much data you’ve used this month? Simply log in to My Account.
Besides connecting to a Wi-Fi network when available, here are a few additional tools we provide to help you get the most of your data plan and avoid going over your data limit.
Estimate how much data you expect to use each month, and consider upgrading to an unlimited data plan.
Data Overage Protection — We’ll send you alerts (via text or voice call) when you've reached 75% and 100% of your data plan limit.
Data Usage Controls ‐ Allocate and manage data usage limits for each device.
Device Apps - Most devices also include built-in data usage utilities (or apps) that allow you to set thresholds, alarms or even block data use (refer to your device user guide on how to use these features).
If you haven't done so already, sign up for My Account. There, you can view how much data you've used, and how much is remaining for your current billing cycle.
We offer a variety of ways to add money to your account. Choose the one that’s convenient to you.
Sign Up for Auto Pay — This is the most convenient way to ensure that you always stay connected. There are two easy ways to sign-up for Auto Pay: log in to your Prepaid My Account to sign up, or dial 611 and speak to a representative.
Refill By Phone — All Prepaid customers can refill with just a call. Dial #ADD (#233) on your cell phone, or call 800-455-8058 from any phone and follow the prompts to complete your refill using a credit/debit card.
Visit a U.S. Cellular Store, or a National Retail Partner — Find a retail store location near you. Refill your account using cash or credit/debit card. The in-store minimum refill is $5.
Your phone may already work with your new Prepaid Evolved Plans Plan. To see if your current phone is compatible with our network, head over to our Bring Your Own Device page.
Note: Blackberry and Windows devices are not compatible.
Wherever you go, we’re with you. With U.S. Cellular, you get national coverage because that's what you deserve. View our coverage map for additional details.
Starting in 2020, U.S. Cellular begins rolling out its powerful 5G network. Throughout the year, we’ll bringing 5G to even more markets: View our 5G Launch Page to learn how we’re making 5G possible in more places.
You can add Voicemail to Text anytime from My Account. Once there, you can opt-in to a to this service, which is billed on a recurring monthly basis.
Visit the Voicemail to Text overview page for additional information about this service.
We offer two convenient ways to cancel before your 30-day free trial ends:
Call customer service by dialing #611 and ask to cancel Voice Mail To Text.
Please Note: If you don’t opt out, your service will be automatically converted from the free trial to a $2.99/mo. billed service until you decide to cancel.
We make setting up your voicemail easy.
Simply follow these quick steps to set up yours:
Dial *86 or your own 10-digit number to access your mailbox
When prompted, select English or Spanish
Record your voice signature
Record or select your greeting
Start using your voice mailbox
In 2006, Congress passed the Warning, Alert and Response Network Act, which allows wireless carriers to broadcast emergency alerts to their customers on a voluntary basis. That way, no matter which wireless carrier you’re on, everyone receives the same critical information regarding disasters or other emergencies.
There is no charge for WEA and they do not impact voice, messaging or data usage.
WEA are enabled throughout U.S. Cellular's coverage area and are broadcast to the affected areas. You may receive a WEA when roaming on another carrier's network that supports WEA within the 50 states. We cannot guarantee service on another carrier's network.
Unlike programs that are based on customer-selected zip codes, area codes or other designated filters, WEA are broadcast to all compatible devices within the affected area.
No. Neither subscriber information nor GPS is used to broadcast the alerts. Alerts are sent to WEA-capable wireless devices in the affected geographical area.
You may change settings within your device to opt out of Imminent Threats, AMBER/ BLUE Alerts, and Public Safety Alerts, but you may not opt out of Presidential Alerts. Refer to your device manufacturer's website for the full user guide containing operating instructions and information.