Submit a device claim
Whether your phone or tablet has been lost, stolen or damaged, UScellular® makes getting a replacement simple.
How to make a Device Protection+ claim
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Before you start, you’ll need:
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1. Your UScellular wireless number
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2. Your device make and model
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3. Cause and date of loss or damage
Service fee or deductible payment method options include: credit card, debit card, eCheck or C.O.D. with $17 charge. Under certain circumstances, additional documentation — such as a police report or proof of loss — may be required in order to process your claim. Claims must be filed within the time limit indicated in your coverage documents.
Don’t forget: you can remotely protect a missing device through Pocket Geek®
Tips for Apple devices on a Device Protection+ Advanced plan
Whether you’re in need of help or repair, you can get expert assistance directly from Apple.
Restore Your Data
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Step 1Download the UScellular Protect powered by Pocket Geek® app on the new device.
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Step 2Select the shield icon in the navigation bar and tap secure backup.
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Step 3Choose “Restore” and follow the on-screen instructions.