Submit a device claim

Whether your phone or tablet has been lost, stolen or damaged, UScellular® makes getting a replacement simple.

How to make a Device Protection+ claim

  • Before you start, you’ll need:

  • 1. Your UScellular wireless number

  • 2. Your device make and model

  • 3. Cause and date of loss or damage

File Your Claim Online

Don’t forget: you can remotely protect a missing device through Pocket Geek®

Track your claim

View information, download forms and shipping labels, track your replacement device and verify its return.
Check in on your claim

Restore Your Data

  1. Step 1
    Download the UScellular Protect powered by Pocket Geek® app on the new device.
  2. Step 2
    Select the shield icon in the navigation bar and tap secure backup.
  3. Step 3
    Choose “Restore” and follow the on-screen instructions.