Legal Policies

U.S. Cellular Messaging Services Terms And Conditions

The following terms and conditions apply to Messaging Services from U.S. Cellular® including but not limited to Text Messaging, Text Alerts and e-mail:

A digital phone and service is required to use any Messaging Services. Messaging Services are not available on all rate plans. For Text Messaging there is a 150-character limit per message from wireless phone to wireless phone.

U.S. Cellular is not responsible for the content of any messages sent or received by consumers.
U.S. Cellular is under no obligation to monitor the information or content transmitted through Messaging Services. However, anyone using the Messaging Services agrees that U.S. Cellular may monitor these messages periodically for reasonable business purposes, including but not limited to; (1) complying with any applicable laws, regulations or other governmental orders; and (2) operating the Services properly or protecting itself and its Users. U.S. Cellular reserves the right to delete, reject, or eliminate in whole or in part any information available or transmitted through the Messaging Services that it, in its sole discretion, believes is unacceptable or in violation of these terms and conditions. Customers may elect to have messages blocked entirely. Blocking messages will disable the ability to send or receive text messages. User agrees not to violate any applicable law, regulation or rule. User agrees not to harass, offend, threaten, embarrass, distress or invade the privacy of any individual or entity. User agrees not to transmit any commercial, advertising or promotional materials, including without limitation, "spam" or mass distributions. User agrees not to transmit any material that infringes upon any third party's copyright, trademark, patent or other intellectual property right. Any violation of these terms and conditions shall be deemed a material breach of User's contract with U.S. Cellular and may lead to termination of User's contract, or suspension of User's Messaging Services.

Features and functionality may depend on individual device capabilities and other carrier's networks. Certain features and functionality may not be available on all devices. U.S. Cellular does not guarantee message delivery, timeliness, or that Messaging Services will be available at all times. U.S. Cellular is not responsible for messages that are lost or misdirected.

Messages that are sent to other carriers' networks are subject to that carrier's message delivery policy. Certain variables could affect delivery of text messages, including restrictions on the recipient's account or unforeseen delays in another carrier's text messaging platform.

Customers may occasionally receive promotional, informational, or service related text messages from
U.S. Cellular at no cost to the customer. Any customer no longer wishing to receive such messages may contact customer service at (888) 944-9400. While you may elect not to receive marketing and promotional information from U.S. Cellular via text message, you may still continue to receive service related notifications or other similar information.

U.S. Cellular will revise and update these terms and conditions from time to time as we change existing services or add new services. If you have any questions about these terms and conditions please contact a customer service representative at (888) 944-9400.