We're committed to keeping you informed, and we're writing today to share an important update about your account.

Important information about your Lifeline discount: UScellular no longer participates in the Lifeline program associated with your account. As a result, your Lifeline discount will end on March 31, 2026.

Your options after March 31, 2026: You have choices for continuing Lifeline-supported service if you wish, including:

• Switching to T-Mobile’s Assurance brand, which offers Lifeline-supported service for eligible customers. (Valid for one voice line; requires reverification for Lifeline.)
• Choosing another Lifeline provider that participates in the program.
• Continuing service without a Lifeline discount, if that option works for you.

What stays the same during this process: While this change affects your Lifeline discount, we’re committed to making this as straightforward as possible:

• Your phone service will continue to work as it does today.
• Our care teams remain available to support you throughout this process.

If you continue service without a Lifeline discount, your service will continue after March 31, 2026, and your account will move to T-Mobile’s system this year.

• You’ll receive clear communication if any additional action is needed for your account.
• If no action is required, you’ll receive instructions on how to access and manage your account online and through T-Mobile’s T-Life app.

We're here to help

Whether you decide to continue your service, switch to Assurance, or choose another Lifeline provider, our priority is helping you understand your options and supporting you every step of the way. You can visit your local UScellular store or call 611 for support and information.

Thank you for your time and for being a valued UScellular customer.