• Phones
    • All Phones
    • Feature Phone
    • iPhone
    • Android Phones
    • Bring Your Own Phone or Device
    • Certified Pre-Owned
    • Basic Phones
    • Apple Detected
    • Samsung Detected
    • Device Protection+
    • Samsung Galaxy S20 | S20+ | S20 Ultra 5G
    • Samsung Galaxy S10e | Google Pixel 4
    • UScellular | Samsung Galaxy S21
  • Plans
    • All Plans
    • 2GB Plans
    • High-Speed Internet
    • Specialty Plans
    • Innovation & Technology
    • Travel Cell Phone Plans
    • Prepaid
    • Small Business Internet Solutions
  • Shop
    • All Products
    • Installment Pricing
    • Connected Home
    • Travel & Vehicle
    • Audio Accessories
    • Fitness Accessories
    • Compare iPads
    • Compare Tablets
    • Apple Watch Series 4
    • Compare Apple Watch Models
    • Compare iPhone
    • Ipad Pro
    • iPhone SE
    • iPad Air
    • Apple Watch SE
    • Apple Watch Series 6
    • iPad 8th Gen
    • UScellular | Google Pixel 5
    • iPhone 12
    • iPhone 12 Pro
    • Apple Fitness+
  • Deals
    • View All Deals
    • Product Deals
    • Switcher Deals
    • Trade-In Device
    • Refer a Friend
    • Military
    • Walmart/Sam's Club Employee Discount
    • WiFi Calling
    • Google
    • Apple
    • Samsung
  • Get to Know Us
    • Get to Know Us
    • Why Switch Cell Phone Carriers
    • Our Promise to You
    • Coverage Map
    • Return Policy
    • Community Outreach
    • U.S. Cellular Blog
    • Our Company
    • The Future of Good
  • Support
    • FAQ
    • Contact Us
    • Know Before You Go
    • Current Customers
    • Device Protection Claim
    • Disaster Response and Emergency Support
    • Device Tutorials
    • Software Updates
    • Accessibility & Hearing Aid Compatibility
    • Messages
    • Device Activation
    • Smartphone Mobile Hotspot
    • VoLTE for iPhone
    • VoLTE Network Notice
    • Offer Disclaimer
    • Notification for St. Joseph, Missouri
    • Notification for South Carolina
    • D-Link 4G LTE Router DWR-922
    • D-Link 4G LTE Router DWR-961
    • D-link Devices
    • FCC Booster Registration
    • Robocalls
    • Notification for St. Joseph, Missouri 2
    • Notification for St. Joseph, Missouri 2
    • Disaster Response and Emergency Support
    • Notification for South Carolina 2
    • Notification for South Carolina 3
    • Wireless Emergency Alerts
    • Device Protection Claim
    • Information about to your Enhanced Calling Features - Apple
    • Information about to your Enhanced Calling Features - Android
    • Preventing Wireless Phone Number Porting Fraud
    • Learn With US
  • Coverage Map
    • Voice & Data Maps
  • U.S. Cellular | Site Temporarily Unavailable
  • Votle Coverage Map
  • COVID-19
    • A Message from CEO Ken Meyers on COVID-19
  • Partner Page
  • FCC Booster Registration | UScellular
  • Juneteenth
  • Zone 1 Daily International Travel Pass
  • Zone 2 Daily International Travel Pass
  • Mexico Daily International Travel Pass
  • Canada Daily International Travel Pass
  • ConnectHQ Temporarily Unavailable
  • Agent Program | UScellular
  • John Deere Partner Employee Discount Program
  • Future Of Good
  • My Account Home
  • Bills & Payments
    • Bill Summary
    • Manage Paperless Billing
    • Set Up Auto Pay
    • Make a Payment
    • Manage Payment Options
    • Payment Activity
  • Plans & Devices
  • Usage
  • Shop
    • Phones
    • Bring Your Own Phone
    • Accessories
    • Tablets
    • Add Line
    • Change Plan
    • Upgrade Device
  • My Profile
    • Order History
    • Profile Settings
    • Contracts and Agreements
<-- Nothing to see here -->
  • My Account Home
  • Bills & Payments
    • Bill Summary
    • Manage Paperless Billing
    • Set Up Auto Pay
    • Make a Payment
    • Manage Payment Options
    • Payment Activity
  • Plans & Devices
  • Usage
  • Shop
    • Phones
    • Bring Your Own Phone
    • Accessories
    • Tablets
    • Add Line
    • Change Plan
    • Upgrade Device
  • My Profile
    • Order History
    • Profile Settings
    • Contracts and Agreements
  • Phones
    • All Phones
    • iPhone
    • Samsung
    • Android Phones
    • Bring Your Own Phone
    • Basic Phones
    • Device Protection+
  • Plans
    • All Plans
    • Unlimited Plans
    • Prepaid
    • High-Speed Internet
    • Small Business Plans
    • International Travel Plans
    • Specialty Plans
  • Shop
    • All Products
    • Installment Pricing
    • Connected Home
    • Travel & Vehicle
    • Audio Accessories
    • Fitness Accessories
    • Compare iPads
    • Compare Tablets
    • All Accessories
  • Deals
    • View All Deals
    • Apple
    • Samsung
    • Google
    • Trade-In Device
    • Military
  • Business
  • High-Speed Internet
  • Support
    • Support Home
    • Contact Us
    • Current Customers
    • Device Tutorials
    • Device Protection Claim
    • FAQs
    • Software Updates
    • Learn With Us
  • My Account
  • Cart
  • setting
  • store
  • Magnifing Glass
  • Chat
UScellular
logout-door Log Out
question Support
Coverage Map
Stores

Chat Chat
Cart Cart
Shopping Cart. You have 0 items. 0
UScellular
Support Support
Chat Chat
Stores
UScellular
logout-door Log Out
Stores
Chat Chat
Cart Cart
Shopping Cart. You have .
UScellular
Get to Know Us
5G Network
Coverage Map
Stores

Chat Chat
My Account Log In
Cart Cart
Shopping Cart. You have .
  • Magnifying Glass
    Search
  • question
    Support
  • Stores
  • Coverage Map
  • logout-door
    Log Out
<-- Nothing to see here -->
  • question
    Support
  • Stores
  • Coverage Map
  • logout-door
    Log Out
  • Magnifying Glass
    Search
  • Stores
  • Coverage Map
  • 5G Network
  • Get to Know Us
  • Home
  • Get to Know Us
  • Our Company
  • Press Room
  • Press Release Archive
  • 2020
  • U.S. Cellular Extends and Expands COVID-19 Support for Customers

U.S. Cellular Extends and Expands COVID-19 Support for Customers

Wireless Carrier Eliminates Overage Charges and Adds Hotspot Data through July 31

CHICAGO (April 24, 2020)

U.S. Cellular (NYSE: USM), the fourth-largest full-service wireless carrier in the United States, today announced that it has extended and expanded its support for customers during the COVID-19 pandemic. From now through July 31, 2020, U.S. Cellular customers on any plan will continue to have the data they need and not be charged any overages.

Specifically, the company took the following proactive steps:

  • Eliminated overage charges for customers on smartphone legacy plans, including Shared Connect and other postpaid and prepaid plans with data limits, so they can use the data they need without worrying about their bill.
  • Provided Unlimited Everyday and Even Better Plan customers with an extra 15GB of hotspot data to adjust to shifting and varying work arrangements.
  • Eliminated data limits on all High-Speed Internet plans, so customers utilizing U.S. Cellular’s broadband-quality in-home Wi-Fi service can continue to have the data they need as various shelter-in-place orders remain or get extended.

“We know there is uncertainty and ongoing concern about remaining safe and healthy as we work to overcome this global pandemic together. At U.S. Cellular, we want to do what we can to remove any worry or anxiety our customers have about their wireless connectivity for the next three months, as we hopefully start to get back to our normal routines and activities,” said Jay Ellison, executive vice president and chief operating officer at U.S. Cellular. “We have our customers backs, and every action we take right now is to ensure that they have the wireless service they need to get work done, provide educational tools for their families, stay entertained and keep in touch with loved ones.”

Throughout the COVID-19 pandemic, U.S. Cellular’s network teams have steadfastly monitored the network 24 hours a day, increased investments in capacity and made network enhancements to meet changing wireless needs. Additionally, U.S. Cellular continues to expand its 5G service in Iowa and Wisconsin, and new 5G markets remain on track to be introduced later this year.

For more information on U.S. Cellular’s response to COVID-19, updated store hours and contact information, please go to https://www.uscellular.com/covid-19.

About U.S. Cellular
U.S. Cellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.

###

For more information, contact:
Katie Frey, U.S. Cellular

Office: 773-317-0002
E-mail: Katie.Frey@uscellular.com

  • Privacy
  • Legal
California Consumer Rights Center
Do Not Sell My Personal Information
© 2019 UScellular
  • Phones
  • Plans
  • Deals
  • Stores
  • Support
  • Phone Accessories
  • High-Speed Internet
  • Business Solutions
  • Home Solutions
  • Return Policy
  • Investor Relations
  • Careers

Join our newsletter for the latest deals, tech, and more from UScellular.

Sign Up
  • Phones
  • Plans
  • Deals
  • Store Locator
  • Support
  • Phone Accessories
  • High-Speed Internet
  • Business Solutions
  • Home Solutions
  • Return Policy
  • Investor Relations
  • Careers
California Consumer Rights Center
Do Not Sell My Personal Information
  • Sitemap
  • Privacy
  • Legal
© 2020 UScellular
  • Privacy
  • Legal
California Consumer Rights Center
Do Not Sell My Personal Information
© 2019 UScellular
  • Privacy
  • Legal
California Consumer Rights Center
Do Not Sell My Personal Information
© 2019 UScellular
  • Phones
  • Plans
  • Deals
  • Store Locator
  • Support
  • FAQs
  • High-Speed Internet
  • Business Solutions
  • Home Solutions
  • Return Policy
  • Phone Accessories
  • Site Map
  • Make a Payment
  • View Usage
  • Refer a Friend
  • Support
  • Return Policy
  • Submit a DP+ Claim
  • Store Locator
  • Coverage Locator
  • Contact Us
  • Phones
  • Plans
  • High-Speed Internet

Join our newsletter for the latest deals, tech, and more from UScellular.

Sign Up
  • Phones
  • Plans
  • Deals
  • Store Locator
  • Support
  • FAQs
  • High-Speed Internet
  • Business Solutions
  • Home Solutions
  • Return Policy
  • Phone Accessories
  • Site Map
  • Make a Payment
  • View Usage
  • Refer a Friend
  • Support
  • Return Policy
  • Submit a DP+ Claim
  • Store Locator
  • Coverage Locator
  • Contact Us
  • Phones
  • Plans
  • High-Speed Internet
  • Chat
  • Careers
  • Privacy
  • Legal
  • California Consumer RIghts Center
  • Do Not Sell My Personal Information
© UScellular
  • My Account
  • Cart
  • setting
  • store
  • Magnifing Glass
  • Chat