Once your claim is approved, if a replacement is issued, your device will be replaced with a reconditioned model of like kind and quality. In the event that a reconditioned one is not available, we will replace it with a new model of like kind and quality. Device color may vary depending on availability. Service Fees/Deductibles can be paid by credit card, debit card, eCheck or Check on Delivery (C.O.D.). A $17 charge will apply if you choose to pay by C.O.D. Just visit mywirelessclaim.com to determine the service fee/deductible for your device.
You must download and register to have access to the features of the UScellular Protect powered by Pocket Geek® app. Availability and features may vary by device, operating system, or plan. Data charges may apply. During registration, you will be provided the End User Licensing Agreement, which includes your rights for the product and the product's terms of use. Pocket Geek®, Assurant®, Geek Tips® and Pocket Geek® icons are service marks of Assurant, Inc. registered in the U.S. and other countries; Geek Tools℠ is a service mark of Assurant, Inc. The UScellular Protect powered by Pocket Geek® app is not an insurance product or a service contract, and is part of the Device Protection+ program.
Enrollment in Device Protection+ must be done within 30 days of device activation. Enrollment in Device Protection+ Advanced for iPhone and iPad can only be done at authorized UScellular locations. If you do not enroll at the moment you purchase your new iPhone or iPad, you'll be able to enroll once your iPhone or iPad passes a Visual Mechanical Inspection. Customers enrolling other eligible devices can enroll in Device Protection+ at point-of-sale or by dialing 611 from their UScellular device. If dialing 611, a representative will place a call to your device to validate service; you'll be able to enroll in the program once you answer this call.
Not all devices sold by UScellular are eligible for Device Protection+.
iPhone and iPad customers enrolling in Device Protection+ Advanced: Your new iPhone or iPad is eligible for AppleCare Services during the first 24 months from the date you purchase the device from UScellular and enroll in Device Protection+ Advanced, and as long as your Device Protection+ Advanced coverage remains uninterrupted (maximum of 2 accidental damage claims applies under AppleCare Services). Once your iPhone or iPad is no longer eligible for AppleCare Services, our obligations to you under the Service Contract will be provided by another authorized provider.