U.S. CELLULAR NAMES MAURICIO CAMARGO WAUKESHA CUSTOMER CARE CENTER DIRECTOR
MILWAUKEE (Mar. 2, 2016) – U.S. Cellular (NYSE: USM) has named Mauricio Camargo as the Director of its Customer Care Center in Waukesha, Wis., one of four call centers assisting U.S. Cellular customers across the nation.
In this role, he will lead approximately 400 U.S. Cellular associates in providing customer service and implementing programs to achieve the company's business objectives.
Camargo has been with U.S. Cellular since 2002. He has been in various roles within customer service and financial services, most recently as a senior manager in the Waukesha Customer Care Center.
"Mauricio is a proven leader with extensive experience in working to ensure that we thoroughly meet customer needs," said Nancy Fratzke, U.S. Cellular Vice President of Customer Service. "Our focus at U.S. Cellular is to provide the best wireless experience for our customers through a high-quality network and the most knowledgeable associates in the industry."
Camargo has a Master in Business Administration from the University of Phoenix and a Master in Public Health and Management from the University of Escuela Andaluza de Salud Publica, Granada-Spain.
About U.S. Cellular
U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities, and currently, 99 percent of customers have access to 4G LTE speeds. U.S. Cellular was named a J.D. Power and Associates Customer Champion in 2014 for the third time in four years. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
For more information, contact:
Michael Peppers, Laughlin Constable
Katie Frey, U.S. Cellular Communications Manager