Things We Want You To Know
A new agmt. with a 2-yr. initial term (subject to a pro-rated $150 early termination fee for basic phones, modems and hotspot devices and a $350 early termination fee for smartphones and tablets) and credit approval required for all new lines. The Customer Service Agreement Terms and Conditions apply for as long as you are a customer. A $40 activation fee may apply. Regulatory Cost Recovery Fee of $1.57 applies; this is not a tax or government required charge. Additional fees, taxes, terms, conditions and coverage areas apply and may vary by plan, service, and phone. Use of service constitutes acceptance of the terms of our Customer Service Agreement. U.S. Cellular reserves the right to terminate your service if more than 50% of your overall minutes in each of three consecutive billing cycles are used in U.S. Cellular's non-licensed markets. U.S. Cellular reserves the right to terminate your service if more than 200 MB of your data usage in any month is used in U.S. Cellular's non-licensed markets.
4G LTE not available in all areas. See uscellular.com/4G for complete coverage details. 4G LTE service provided through King Street Wireless, a partner of U.S. Cellular. LTE is a trademark of ETSI.
Kansas Customers: In areas in which U.S. Cellular receives support from the Federal Universal Service Fund, all reasonable requests for service must be met. Unresolved questions concerning services availability can be directed to the Kansas Corporation Commission Office of Public Affairs and Consumer Protection at 1-800-662-0027.
Promotional phone subject to change. U.S. Cellular MasterCard Debit Card issued by MetaBank pursuant to a license from MasterCard International Incorporated. Cardholders are subject to terms and conditions of the card as set forth by the issuing bank. Card does not have cash access and can be used at any merchants that accept MasterCard debit cards. Card valid through expiration date shown on front of card. Allow 10-12 weeks for processing. Application and data network usage charges may apply when accessing applications.
Unlimited Plans may not be used for conference calling, continuous call forwarding, monitoring services, transmission of data, broadcasts, recorded material, or other connections that do not consist of uninterrupted live dialogue between two persons. Limited time offer. Prices subject to change. See store for additional details.
Night and Weekend Minutes valid Monday through Friday 7 p.m. to 6:59 a.m. and all day Saturday and Sunday.
Mobile-to-Mobile: Applies to calls you make to or receive from other U.S. Cellular customers nationwide when you are on an eligible plan.
Text Messaging: U.S. Cellular does not guarantee message delivery or timeliness. U.S. Cellular is not responsible for content of messages. Txt messages are billed per address. By using Txt Messaging you agree to be bound by all terms and conditions at uscellular.com/messagingterms.
Picture and Video Messaging: You may be charged for Picture and Video Messages sent from your phone, even if not delivered to the intended recipient due to system or compatibility issues. Pix and Video Messages are billed per address. U.S. Cellular is not responsible for content of pictures or videos.
Data Plans: U.S. Cellular mobile broadband 3G users can expect typical data speeds of 600 Kbps – 1.2 Mbps for downloads and 400-600 Kbps for uploads. 3G users can experience peak speeds of up to 3.1 Mbps for downloads and 1.8 Mbps for uploads. 4G LTE users can expect typical data speeds of 3 – 6 Mbps for downloads and 1 – 3 Mbps for uploads. 4G LTE users can experience peak speeds of 31 Mbps for downloads and 11 Mbps for uploads. Actual speeds may vary due to area, coverage, compression and the network management requirements of U.S Cellular Customers can expect improved performance and lower latency for many applications running over our 4G LTE network compared to our 3G network, and likewise with 3G network performance compared to our 1X network. (LTE is a trademark of ETSI).
U.S. Cellular reserves the right to limit throughput, in its sole discretion, at any time and without further notice. U.S. Cellular also reserves the right to suspend and/or terminate your service, without notice, if you use a data plan in a prohibited manner or if usage adversely impacts (or potentially impacts) our network or service levels. Data plans may be used for: i) intranet access (including access to corporate intranets, e-mail and individual software applications), ii) e-mail access, and iii) Internet browsing. Data plans may not be used for any other purpose including, but not limited to: a) continuous file transfers, b) telemetry applications, c) automatic data feeds, d) Web camera posts or broadcasts, e) automated functions, f) machine-to-machine applications or peer-to-peer file sharing, g) redirecting television signals for viewing on personal computers, or (h) as a substitute for private lines, frame relay or other dedicated connections. U.S. Cellular-approved phone required on all Data Plans. Application and data network usage charges may apply when downloading applications. Not all phones support all applications.
Simple Connect Unlimited Data Speed: Full applicable data speeds apply for the first 500MB or 2GB of usage. Data speeds shall be slowed to 1x thereafter for the remainder of the billing cycle.
Overage Protection is not available on Simple Connect Plans. Usage tracking is based on included Anytime Minutes and Text Messages, and does not include data usage or Picture Messages. Notifications are not sent real time. Usage calculations are conducted nightly and notifications are sent the next day. Service does not guarantee that overages won't be incurred.
Overage Cap applies only to voice minutes on eligible plans, and is assessed on a per account basis. Usage is tracked on included anytime voice minutes and does not include data usage or Text, Video or Picture Messages. Overage Cap is automatically calculated and included on customer bill in month in which Overage Cap applies. See uscellular.com for details.
Reward Points are available to customers on eligible plans. Eligibility is limited to account owners obligated on the account and points will accrue on a per account basis. Points have no cash value and are not transferable. See uscellular.com for Reward Points terms and conditions.
U.S. Cellular Home Phone: the U.S. Cellular Home Phone Device in conjunction with Home Phone Service is a Commercial Mobile Radio Service and not a landline phone service. 911 calls made using U.S. Cellular Home Phone are routed through U.S. Cellular's automatic location technology and users should be prepared to provide their physical address to emergency responders. Additional terms apply. See U.S. Cellular stores or visit U.S. Cellular.com/legal for full details.
Device Protection +: A plan provided and administered by the Assurant Solutions companies. Limitations and exclusions apply. For complete details visit mywirelessclaim.com, call 1-800-480-0167 or see an associate for a Device Protection + brochure. Companies providing Device Protection + all operate under the trade name Assurant Solutions.
Directory Assistance: Airtime and applicable toll charges will apply. Directory Assistance charges apply to all Directory Assistance calls.
Trade-In Program: Participation in the program is subject to the terms and conditions of the program. See uscellular.com/tradein for details.
Voice Mail to Text Service: By activating service, customer agrees to be bound by the Voice Mail to Text service terms and conditions. See uscellular.com for details.
Wireless Emergency Alerts: U.S. Cellular does not guarantee alert delivery or timeliness. U.S. Cellular is not responsible for content of alerts. Delivery of alerts is best-effort and may not be received in weak signal areas.
Discover the Difference: 15-Day Guarantee – Cstmr. is responsible for any usage charges incurred prior to return. Phone must be returned undamaged in the original packaging. A $35 per line restocking fee applies. Calling Plan Changes - Not available with promotional plans. New Phone Pricing – Cstmrs. who have completed at least 18 months of a 2-yr. agmt. or that have completed at least one 2-yr agmt. on an eligible plan and purchased equipment at promotional pricing at least 22 months previously are eligible for promotional equipment pricing.
Bonus Offers: To receive Switcher Bonus, Productivity Device Bonus or $15 App Bonus customer must register for My Account, or if already registered for My Account, log in to My Account within 14 days of activation. Bonus redeemable online only at http://www.uscellular.com/switcherbonus and http://www.uscellular.com/bonusextra. Online redemption forms must be completed within 30 days of purchase. Bonus is in the form of a U.S. Cellular® MasterCard® Debit Card issued by MetaBank™, Member FDIC, pursuant to license from MasterCard International Incorporated. This card does not have cash access and can be used at any merchant location that accepts MasterCard Debit Cards. Card valid through expiration date shown on front of card. Allow 6-12 weeks for processing. Account must remain active and in good standing in order to receive bonus.
Timecard LBS requires subscription to a Data Plan and applicable Timecard LBS plan for each line of service. By establishing and purchasing the Timecard LBS application ("Service"), you consent to having U.S. Cellular provide location based information for each activated handset to Econz Wireless the third party provider ("Vendor") of the Service. Vendor will combine the location based information with the basic account information you already provided to Vendor, thereby allowing for the activation and provision of the Service. When a handset has the Service and is active, U.S. Cellular collects its location information. U.S. Cellular provides that information to Vendor so it will be available to you in your Vendor account. U.S. Cellular and Vendor do not guarantee the accuracy or completeness of the location or other information delivered through the Service, and the Service may be disrupted or fail due to environmental factors and factors affecting satellite usage. A GPS enabled phone is required to use the Service, and the Service is only available within the U.S. Cellular data network. U.S. Cellular does not retain location information longer than necessary to provide the information to Vendor. U.S. Cellular will not disclose your location information to any third party other than Vendor, without additional consent from you. You should carefully review the privacy policies of U.S. Cellular and Vendor, and you should understand the risks involved in disclosing location information. U.S. Cellular and the wireless industry recommend that you inform your end users that location information related to the active handset is being provided to and being used by you. You consent to the sharing of your information with Vendor and to the terms and conditions outlined herein, which supplement and are in addition to the terms and conditions of your Service Agreement with U.S. Cellular and the terms and conditions of the Service, which are available at uscellular.com or any U.S. Cellular Store. All other products or service names are property of their respective owner.
All products, trademark, trade names, and service names are property of their respective owner. Limited time offer. Prices, plans and terms are subject to change without notice. See store for details or visit uscellular.com.