About U.S. Cellular®
At U.S. Cellular, we're not just in the business of connecting calls, we're in the business of connecting people. We believe pride and respect aren't just words, they're words to live by. And we believe the most important thing about your phone is the person on the other end, and we'll work harder than anyone to keep you connected to them. This is U.S. Cellular and we believe in something better.
Quick Facts
| Founded |
1983 |
| Headquarters |
Chicago |
| Customers |
6.2 million |
| Revenue (2008) |
$4.2 billion |
| Associates |
9,000 |
| Customer care centers |
Bolingbrook, Ill.
Cedar Rapids, Iowa
Knoxville, Tenn.
Tulsa, Okla.
Waukesha, Wis.
|
| Network |
CDMA 1XRTT |
U.S. Cellular's "Dynamic Organization" is a business model based on a simple concept: effective leaders create satisfied associates, who in turn deliver outstanding customer service that produces profitable business results. Leaders provide the tools and training to our front-line associates, who are empowered to make the best decisions on behalf of our customers. We're guided by our core values of customer focus, respect for associates, ethics, pride, empowerment and diversity. These aren't just words, they're words we live by. Together this model has helped us build one of the highest customer satisfaction and loyalty ratings in the industry.
