Support
Contact Us

Contact Customer Service

For assistance, dial 611 from your
U.S. Cellular® phone (always a free call) or call our toll-free number 1-888-944-9400.

Daily: 6 a.m. — 11 p.m.

Holidays: Hours Vary

  • New Years Day
  • Memorial Day
  • Independence Day: 6 a.m. — 10 p.m. (CT)
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Connect with U.S. Cellular
Social Media Customer Service

Get support online from our
Social Media Team.

Follow Us On Facebook  Join us on Facebook.

Follow Us On Twitter  Follow us on Twitter.

Hours of Operation:
Monday-Friday: 8 a.m. — 9 p.m.
Saturday-Sunday: 8 a.m. — 5 p.m. (CT)

 

View FAQs for answers to common questions or send an e-mail to customer service.

OnLook™ Digital System Customers: Call 1-888-558-1878 for assistance or view OnLook FAQs.

Business Customers: Click for dedicated business support information

Order By Phone

New and current customers can purchase products & services by dialing:

1-888-BUY-USCC (1-888-289-8722)

Monday-Friday: 8 a.m. — 9 p.m.
Saturday: 9 a.m. — 7 p.m.
Sunday: 10 a.m. — 7 p.m.

Business Customers:

1-866-USC-4BIZ (1-866-872-4249)

Monday-Friday: 8 a.m. — 9 p.m.
Saturday: 9 a.m. — 7 p.m.
Sunday: 10 a.m. — 7 p.m.

or send an e-mail

 

E-mail The Webmaster

Do you have comments or questions about the website? Send your feedback to our Webmaster by clicking the button below.

Please note: If you have questions about your account, send an e-mail to customer service to receive a faster response. The Webmaster does not have customer account information.

 

General Feedback

This is a place where you can...

  • Give us feedback
  • Pass along a compliment or complaint
  • Tell us about a dead zone on our network
  • Make suggestions for improvement
  • Share ideas for new products and services
  • Provide reaction to new things we've introduced
  • Comment on important issues in the wireless world
 

Become a U.S. Cellular Authorized Agent

For information about selling U.S. Cellular products and services, please contact the U.S. Cellular Agent Manager in your area.

Supplier Diversity

We welcome the opportunity to know and partner with more MWDVBE certified vendors who can enable our vision of operating dynamically. If you are interested in doing business with U.S. Cellular, register with us today.