Plans
Protector Series

Device Protection+

Don't waste hundreds of dollars to replace your lost, stolen or accidentally damaged phone. Make sure you're enrolled in Device Protection+, a Plan administered and provided by the Assurant Solutions companies.



What's Covered?

Device Protection+ covers your device, standard battery, SIM and standard charger when required, in case of:
  • Loss
  • Theft
  • Accidental damage - including liquid damage
  • Mechanical or electrical breakdown (after the manufacturer's warranty expires)
In addition, you will have free next business day delivery for replacement devices on approved claims, when available.

The monthly charge covers the Service Contract coverage components (mechanical breakdown and accidental damage). This cost will be added to your account. You will be the Certificate holder on U.S. Cellular's Insurance Policy for lost and stolen coverage benefits, at no additional cost to you. U.S. Cellular® pays for these benefits on your behalf. Enrolled Smartphone and tablet users will be able to access and use the following protection features:

  • Virus Defense
  • Locate, Lock and Wipe Data
  • Data Backup

A free call gets you enrolled

Current Customers - To enroll, please call customer service by dialing 611 from your U.S. Cellular phone (always a free call) or our toll-free number, 1-888-944-9400. A U.S. Cellular representative will place a call to your phone to validate your service and your coverage will begin when you answer this call.

New Customers - Request to add Device Protection+ to your account at the time of purchase if buying in one of our store locations or by phone at 1-888-BUY-USCC. If buying a new device on-line, make sure to add Device Protection+ to your order after selecting a plan and phone.

 

Easy Payments

You won't have extra invoices or checks to write. Your monthly charge will appear on your U.S. Cellular bill. If you have No Contract service, EZ-fill will need to be set up as your refill method to have Device Protection+.

Device Protection+ Questions?
Visit mywirelessclaim.com to find answers to many of your questions. You can also call at 1-800-480-0167 a customer service representative will help you during the following hours of operation:
Mon-Fri: 6 AM - 11 PM CST
Sat: 8 AM - 11 PM CST
Sun: 9 AM - 7 PM CST
Questions about a claim?
Check the status of a claim 24 hours a day / 7 days a week at www.mywirelessclaim.com or call 1-800-480-0167 for automated assistance during non-business hours.
 
For more information, see the Device Protection+ Summary of Coverage.