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Directory Assistance

Directory Assistance

Don't know the phone number of the person or business you're trying to reach? By dialing Directory Assistance from your wireless phone, U.S. Cellular® can connect you anywhere in the country. No need to worry about writing down numbers and redialing. In addition to getting phone numbers for any listing in the U.S., you'll get all kinds of information like movie times and locations, restaurant listings and more.

How does it work?

Simply dial 411 from your U.S. Cellular wireless phone and tell the operator what information you need. Get connected for only $1.99 a call.

FAQs

  1. How much does it cost for a customer to place a call to Directory Assistance?

    Directory Assistance calls are $1.99 per call, plus airtime and applicable toll. A customer will incur toll charges (applicable toll) if the requested phone number is completed to a long distance number, and they do not receive that termination area as toll free. Calls to Canada incur an international charge.

  2. How does a customer use Directory Assistance?

    The customer can dial 411, #411, or NPA.555.1212 to access Directory Assistance. The charges are the same for all of these numbers except to a Canadian NPA. Then international toll applies.



All Customers:
  • Calls are $1.99 per call, plus airtime and applicable toll. Charges are incurred once the call is connected to the switch. A customer will incur toll charges (applicable toll) if the requested phone number is completed to a long distance number, and they do not receive that termination area as toll free.
  • Calls are $1.99 per call within U.S. Cellular's operating area. Customers roaming on another (foreign) carrier will pay that carrier's Directory Assistance rate, which may differ from U.S. Cellular's rate. Calls placed to National Directory Assistance, 800/888-555-1212, will not be charged $1.99; however, airtime charges will apply.