Support
Contact Customer Service
For immediate assistance, dial 611 from your U.S. Cellular® phone (always a free call) or call our toll-free number, 1-888-944-9400, to contact Customer Service.
Hours Of Operation:
Daily: 6 AM - 11 PM
Holidays: 7 AM - 8 PM
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
E-mail Customer Service
If you are experiencing a technical problem with your phone or one of your services (e.g., easyedgeSM or Picture Messaging), please call Customer Service at 1-888-944-9400 for immediate assistance. If your question is payment related, please call our Financial Services Department at 1-888-939-3900.
View our FAQs for answers to common questions (Payment Options, Checking Unbilled Minutes, Rebate Status, or Setting Up Voice Mail, etc.).
For additional questions, please e-mail Customer Service by clicking the button below.
Please note: It may take up to 5 business days to receive a reply. Please call 1-888-944-9400 or stop by one of our retail locations if you need immediate assistance.
Business Customers
If you are a current U.S. Cellular business customer or are a business that is interested in U.S. Cellular products and services, please call one of our friendly business representatives at 1-866-USC-4BIZ (1-866-872-4249) or click the button below to submit an e-mail.
E-mail The Webmaster
Do you have comments or questions about our Web site? Send your feedback to our Webmaster by clicking the button below.
Please note: If you have questions about your account, write to Customer Service to receive a faster response. The Webmaster does not have customer account information.
General Feedback
This is a place where you can...
- Give us feedback
- Pass along a compliment or complaint
- Tell us about a dead zone on our network
- Make suggestions for improvement
- Share ideas for new products and services
- Provide reaction to new things we've introduced
- Comment on important issues in the wireless world
Become a U.S. Cellular Authorized Agent
For information about selling U.S. Cellular products and services, please contact the U.S. Cellular Agent Manager in your area.
Supplier Diversity
We welcome the opportunity to know and partner with more MWDVBE certified vendors who can enable our vision of operating dynamically. If you are interested in doing business with U.S. Cellular, register with us today.
