Updating Your Device Software

To get the most out of your devices we recommend that you keep them up-to-date with the latest software.

Alcatel

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.

Google

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From the Settings menu, select Advanced then select System Update. If an update is available, follow on-screen prompts to install.

HOT PEPPER MOBILE

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.

KYOCERA

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From the Settings menu, select Advanced then select System Update. If an update is available, follow on-screen prompts to install.

LG

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select Update Center then select Software Update. If an update is available, follow on screen prompts.

Motorola

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select System then select System Updates. If an update is available, follow on screen prompts.

NETGEAR

Requirements:
Your NETGEAR Orbi 4G LTE Router (LBR20) must be connected to the internet in order to download this update.

Use the link below to download step-by-step instructions (PDF: 320KB) on how to install this update.

Orbi 4G LTE Router (LBR20)

Nuu Mobile

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select System then select System Update then select Check for Update. If an update is available, follow on screen prompts.

Samsung

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

You have two upgrade options:

  • Method 1: From the Settings menu, select Software Updates then select Download and Install. If an update is available, follow on screen prompts.
  • Method 2: Download Samsung Kies on your computer. Connect your device to the computer using a USB cable and open Kies.

TCL

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.

ZTE

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade.

From settings menu, select About phone then select System updates then select Check for updates. If an update is available, follow on screen prompts.

Why You Should Upgrade

The latest Android update has lots of features you won’t want to miss out on.
Learn more about Android

Have questions on your device?

View Device-Specific Tutorials