U.S. CELLULAR PROMOTES DENISE HUTTON TO VICE PRESIDENT, ORGANIZATIONAL LEARNING
CHICAGO, Ill. - Nov. 16, 2010 - Chicago-based wireless carrier U.S. Cellular announced today the promotion of Denise Hutton to vice president of organizational learning. She will report to Jeff Childs, executive vice president and chief human resources officer. In this role, Hutton is responsible for the design and execution of the company-wide learning and organization development strategy, and ensuring that U.S. Cellular associates and leaders are provided with the training, education and professional growth opportunities needed to deliver the ideal customer experience.
Hutton will also oversee the development of all training that ensures associates successfully execute the company's new way of doing business, The Belief Project. This series of initiatives was created to elevate the customer experience by fixing consumers' frustrations with the wireless industry one project at a time.
"Denise has a high level of leadership expertise and the ability to drive superior results," said Childs. "She brings the lens of both customer service and sales to her new role that will add to the strength of the Organizational Learning team while we continue to drive a strong learning agenda for our company."
Hutton has been with U.S. Cellular for more than 12 years. She began her career as a retail wireless consultant in Milwaukee and has held numerous positions including assistant store manager, store manager and area sales manager. In 2002, she was promoted to director of sales of the Oregon/California and Idaho markets. She continued to serve in this role in the St. Louis market and most recently held the position of customer care center director in Tulsa. In her new role, Hutton will be based in the Chicago office.
Hutton earned a bachelor's degree in Business Management from Cardinal Stritch University in Milwaukee. She is married with one son, loves animals and enjoys spending time with their award-winning show dogs.
About U.S. Cellular
U.S. Cellular is committed to fixing wireless one project at a time. The Chicago-based carrier, named one of Forbes Magazine's 2010 "Most Trustworthy Companies," recently unveiled The Belief Project, a series of industry-first, innovative solutions designed to elevate the customer experience. The Belief Project complements U.S. Cellular's growing catalog of cutting-edge phones, all backed by its high-speed nationwide network. To learn more about the company visit one of its retail stores or uscellular.com. You can also check out U.S. Cellular on Facebook.